Booking by phone
Can an AI book appointments over the phone?
Updated November 6, 2026
Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.
Already started? Return to your saved setupYes. An AI receptionist can check your openings, offer a time and book it while the caller is still on the line. Cedri does this in English and French, then texts a confirmation to you and to the caller, and a reminder about 24 hours before. It costs $18.99 CAD a month with 30 answered calls included.
How a booking happens on a Cedri call
Cedri is an AI phone receptionist for small businesses in Canada. It answers the business line in English and French, books the appointment during the call, and texts the details to the owner and to the customer. On each call, step by step:
- It asks the questions your trade needs before it books, like the service address, what is wrong, or whether it is urgent, and writes the answers on the booking.
- It checks your openings and your business hours, offers a time, and confirms it with the caller.
- The caller gets a confirmation text when the booking is made, then a reminder about 24 hours before. They reply 1 to confirm or 2 to cancel.
- You get a text with the caller’s number and a short summary after every answered call, and an email for each new booking.
Moving or cancelling
Callers can move or cancel by calling back from the number they booked with: Cedri finds the booking and changes it in the same conversation. By text, they reply 2 to cancel.
Where the booking lands
Bookings go into your Cedri agenda, in the app and the dashboard. Sync with Google Calendar and Outlook is in beta: with Google, bookings appear in a calendar called Cedri, and busy times come from your main calendar. Integrations.
What it leaves to you
Cedri books into open slots; it does not promise an arrival time, diagnose a problem over the phone or quote a price that is not in your service list, your answers or your website. On trades with emergencies, like plumbing, heating, electrical and towing, a caller with an emergency is put through to your number instead of being offered a slot next week, or Cedri takes an urgent message when there is no number to transfer to.
Where call data goes
Your bookings and customer records live in Canada. Your call audio and its transcript pass through the United States. Security.
Questions
Does Cedri book appointments, or only take messages?
It books. It checks your openings, offers a time and confirms it during the call. If you prefer, you can forward only the calls you miss, and Cedri takes just those.
Will it double-book me?
Cedri books only into openings in your Cedri agenda, inside your business hours. If you use the Google Calendar sync (beta), busy times on your main Google calendar count as taken.
Can callers book in French?
Yes. Cedri answers in English and French on the same line, and books the same way in either language. When a caller switches language, Cedri switches too. Bilingual AI receptionist.
How much does it cost?
$18.99 CAD a month or $189.99 a year, with 30 answered calls a month. Booking, texts and both languages are included. See pricing.
Can I hear a booking before I pay?
Yes. Recorded calls where Cedri books, with their full transcripts, are on the demo page. You can also call the demo line at (437) 475-4321 and ask what your own callers would ask. It is a demo, not a support line.
Cedri at a glance
Price: $18.99 CAD a month, or $189.99 a year. One plan, no contract. You pay when your line goes live.
Calls: 30 answered calls a month included. Calls under 10 seconds don’t count. Past 30, Cedri keeps answering, and extra calls come in packs on the web: 10 for $12.99, 25 for $29.99 or 50 for $49.99.
Languages: English and French on the same line. Apps for iPhone and Android.
On the phone: Cedri says it is an AI assistant and that the call may be recorded.
Your number: keep it. Forward it to your Cedri line.
How call forwarding worksTry it: call the demo line at (437) 475-4321.
Brand line: Canada's Bilingual AI Receptionist
Cedri (cedri.ca) is made by Cedri Inc. It is not a product of Zen Solutions or CliniCall, and it has no link to the US EPA's CEDRI reporting system or to the CeDRI research centre in Portugal.
$18.99 CAD a month, 30 answered calls included.
To sign up: go to cedri.ca/signup or use the iPhone or Android app. Setup takes about five minutes, and you pay when your line goes live.
One plan, $18.99 a month with 30 answered calls. See what’s included
Hear it answer: call the demo line at (437) 475-4321. It is a demo, not a support line.
Get the app on iPhone and Android.