Phone & Computer Repair

AI receptionist for phone repair shops in Canada

Answer every call, book every repair. Cedri is Canada's Bilingual AI Receptionist. It answers your repair shop phone 24 hours a day, in English and French, and books Screen Replacement, Battery Replacement and Diagnostic into the calendar in your Cedri app while the caller is still on the line. You get a text after every call.

Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.

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$18.99 CAD a month, 30 answered calls included.

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AI receptionist for Quebec businesses

What Cedri does on a phone repair call

Cedri starts with the services it finds on your website or business listing, or with Screen Replacement, Battery Replacement and Diagnostic if it finds none, so it can take a real booking on the very first call. Add, rename or remove services in the app any time.

Answers in English and French

Callers are answered in the language they speak, on the same line, with no menu to press through.

Books the job, not a message

Cedri reads your live availability and locks in a real slot before the caller hangs up.

Passes the call to you

When a caller asks for a person, Cedri can put the call through to a number you choose.

Texts the caller, and you

The caller gets a confirmation text when the booking is made and a reminder the day before. They can reply 2 to cancel. You get a text with their number and a short summary after every call.

What Cedri asks a caller before booking

A booking is only worth having when it arrives with the details. Before it books, Cedri asks for the device make and model, what happened to it, what it does now, and whether the content is backed up. The answers are written on the booking you see in the app.

The model, the damage and the backup, before they walk in

A repair call often starts with “how much?”. Cedri says a price only when it finds one in your service list, your answers or your website. If your website lists no services, the three repairs Cedri starts with have no price, so it reads none out until you add yours, and a repair it cannot price is booked in for you to price at the counter. It expects four kinds of call: a cracked screen or a dying battery, a device that won’t turn on, liquid damage, and getting photos or files back. Cedri cannot check a repair that is already in the shop. When a caller asks whether theirs is ready, it takes their name and number, and the call reaches you in the text you get when it ends.

Busy counter? Forward only the calls you miss

Your phone rings first, and Cedri answers when you don’t pick up, are on another call or your phone is off, so the answered calls in your plan go to the customers you would have missed.

Prices from your list, not a guess

The website scan reads your home page and a few pages it links to. A long price list may sit deeper than that, so add your common repairs and their prices to your services in the app.

No link to your repair software

Cedri does not connect to repair-tracking software, so it cannot see where a repair stands. Bookings land in the agenda in the Cedri app.

Laptops and tablets too

The questions are about the device, whatever it is: a laptop or a tablet gets the same make, model and backup questions as a phone.

An answering service for phone repair shops that books the repair

A traditional answering service takes a message, often billed by the minute. Cedri answers every phone repair call 24 hours a day, in English and French, and the repair is in your calendar before the caller hangs up. You keep your number: forward every call to Cedri, or only the ones you miss.

Hear 7 recorded calls to the demo line

Cedri at a glance

Price: $18.99 CAD a month, or $189.99 a year. One plan, no contract. You pay when your line goes live.
Calls: 30 answered calls a month included. Calls under 10 seconds don’t count. Past 30, Cedri keeps answering, and extra calls come in packs on the web: 10 for $12.99, 25 for $29.99 or 50 for $49.99.
Languages: English and French on the same line. Apps for iPhone and Android.
On the phone: Cedri says it is an AI assistant and that the call may be recorded.
Your number: keep it. Forward it to your Cedri line.
How call forwarding works
Try it: call the demo line at (437) 475-4321.

What callers ask, and what Cedri says

Here is some of what Cedri says from the very first call, before you change anything. These answers send a repair that is already in the shop, and any model Cedri cannot confirm, back to you. Cedri says a price only when it finds one in your service list, your answers or your website, so check those prices in the app before you go live. Edit any answer in the app.

A caller asks: “How much is a screen replacement?”

Cedri answers: “It depends on the make and model. If the repair is in the shop’s price list, I can tell you the price. If not, the shop confirms it when you bring the device in.”

A caller asks: “Is my repair ready?”

Cedri answers: “I can’t check repairs that are already in the shop. I’ll take your name and number, and the shop will call you back.”

A caller asks: “Can you fix my model?”

Cedri answers: “Tell me the make and model and I’ll pass it along so the shop can confirm. I can also book you a time to bring it in.”

A caller asks: “Will I lose my photos?”

Cedri answers: “That depends on the repair. Back up your device if you can, and mention it when you drop it off.”

Cedri for other kinds of business

Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.

Take Cedri with you.

Every call, transcript and booking. In your pocket.

Get the app on iPhone and Android

Download on theApp Store GET IT ONGoogle Play

Never miss another phone repair call.

Setup takes about five minutes. Rather hear it first? Call the demo line below, in English or French.

Get started Try the demo

One plan, $18.99 a month with 30 answered calls. See what’s included

Prefer to call? Demo line: (437) 475-4321