Medical Clinic
AI receptionist for medical clinics in Canada. Answer every call, book every job.
Cedri is Canada's Bilingual AI Receptionist. It answers your medical clinic phone 24 hours a day in English and French, and books General Appointment, Physical Exam and Walk-in Visit straight into your calendar while the caller is still on the line. Before it offers a time, Cedri asks callers for the reason for the visit, then checks whether they're a new or existing patient. You get a text with the details. One plan, $18.99 CAD a month.
Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.
Already started? Return to your saved setupWhat Cedri does on a clinic call
The Medical Clinic template starts with General Appointment, Physical Exam and Walk-in Visit already set up as bookable services, so Cedri can take a real booking on the very first call. Add, rename or remove services in the app whenever you like.
Answers in English and French
Callers are answered in the language they speak, on the same line, with no menu to press through.
Books the job, not a message
Cedri reads your live availability and locks in a real slot before the caller hangs up.
Asks what your team needs to know
Before it offers a time, Cedri gathers the details a clinic call needs, so the booking arrives ready to schedule instead of as a name and a number.
Texts you and the caller
A confirmation text goes out to both of you the moment a booking is made.
What Cedri asks a caller before booking
A booking is only worth having when it arrives with the details. On every clinic call, Cedri asks callers for the reason for the visit, then checks whether they're a new or existing patient. All of it lands on the booking you see in the app.
A receptionist, not triage
Cedri takes the reason for the visit in the caller’s own words and puts it on the booking for your staff to read. It does not assess symptoms and it does not decide how urgent anything is. The questions a clinic line gets that need judgement, whether a referral is required, whether the clinic is taking new patients, whether there is any point coming in as a walk-in today, are answered by taking the details and handing the decision back to your team.
Referrals go back to your staff
The template takes the reason for the visit and lets the clinic confirm, rather than telling a caller what they do or do not need.
Walk-ins without a promise
The seeded answer does not promise a walk-in slot will be there. It offers to book a time instead, which is the only thing that can actually be held.
What callers ask, and what Cedri says
Here is some of what the Medical Clinic template answers from the very first call, in Cedri's own words. Every answer is written so Cedri never states something about your business it cannot know, such as licensing, pricing or warranty terms. Edit any of them in the app.
Are you accepting new patients?
Tell me a bit about what you need and I’ll pass it along. The clinic confirms whether it’s taking new patients right now.
Do I need a referral?
Whether you need a referral depends on the type of visit. Tell me the reason and the clinic will confirm.
Do you accept walk-ins?
Walk-in availability changes day to day. Booking ahead is the surest way to be seen. Want me to find you a time?
Cedri for other trades
Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.
Take Cedri with you.
Every call, transcript and booking. In your pocket.
The app is free on iPhone and Android
Never miss another clinic call.
Setup takes about five minutes. Rather hear it first? The demo line is (437) 475-4321, in English or French.
Prefer to call? Demo line: (437) 475-4321