HVAC
AI receptionist for HVAC companies in Canada. Answer every call, book every job.
Cedri is Canada's Bilingual AI Receptionist. It answers your HVAC company phone 24 hours a day in English and French, and books AC / Furnace Repair, System Maintenance and Duct Cleaning straight into your calendar while the caller is still on the line. Before it offers a time, Cedri asks callers for the service address, checks whether it's heating or cooling, notes a short description of the problem, then checks whether it's an emergency. You get a text with the details. One plan, $18.99 CAD a month.
Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.
Already started? Return to your saved setupWhat Cedri does on a heating or cooling call
The HVAC template starts with AC / Furnace Repair, System Maintenance and Duct Cleaning already set up as bookable services, so Cedri can take a real booking on the very first call. Add, rename or remove services in the app whenever you like.
Answers in English and French
Callers are answered in the language they speak, on the same line, with no menu to press through.
Books the job, not a message
Cedri reads your live availability and locks in a real slot before the caller hangs up.
Asks what your team needs to know
Before it offers a time, Cedri gathers the details a heating or cooling call needs, so the booking arrives ready to schedule instead of as a name and a number.
Texts you and the caller
A confirmation text goes out to both of you the moment a booking is made.
What Cedri asks a caller before booking
A booking is only worth having when it arrives with the details. On every heating or cooling call, Cedri asks callers for the service address, checks whether it's heating or cooling, notes a short description of the problem, then checks whether it's an emergency. All of it lands on the booking you see in the app.
Heating or cooling, asked before anything else
The HVAC template asks four things before it offers a time, and the second is whether the call is about heating or cooling. That single answer decides whose job it is, and it is on the booking before anyone on your team picks up a phone. A caller with no heat says so in their own words, and those words are on the booking. The brand and model go down as the caller said them, so the technician knows what they are walking into.
Financing questions get a consultation
Whether financing exists on a project is yours to answer. The template offers to set up a consultation rather than guess at terms.
The timeline comes from your technician
Asked how long a repair takes, Cedri says the technician will say once they have looked at the system. It puts no duration on work nobody has seen.
Here’s what a heating or cooling call sounds like
A real call to the Cedri demo line with a scripted caller. What Cedri says is exactly what it answered. This call is in French.
Left and right arrows move 5 seconds. Space plays or pauses. Up and down arrows move through the list.
CedriTranscript
What callers ask, and what Cedri says
Here is some of what the HVAC template answers from the very first call, in Cedri's own words. Every answer is written so Cedri never states something about your business it cannot know, such as licensing, pricing or warranty terms. Edit any of them in the app.
Do you offer financing?
Whether financing is available depends on the project. The team can go over any options with you when they quote the work. Want me to set up a consultation?
What brands do you service?
Tell me the brand and model you have and I’ll pass it along so the team can confirm they work on it.
Do you handle emergencies?
If you have no heat or no cooling, tell me and I’ll flag it as urgent so the team gets back to you as fast as possible. After-hours availability is confirmed by the team.
How long does a typical repair take?
It depends on the problem and on whether parts are needed. The technician will give you a realistic timeline once they’ve looked at the system.
Cedri for other trades
Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.
Take Cedri with you.
Every call, transcript and booking. In your pocket.
The app is free on iPhone and Android
Never miss another heating or cooling call.
Setup takes about five minutes. Rather hear it first? The demo line is (437) 475-4321, in English or French.
Prefer to call? Demo line: (437) 475-4321