Tech & IT
AI receptionist for IT companies in Canada. Answer every call, book every job.
Cedri is Canada's Bilingual AI Receptionist. It answers your IT business phone 24 hours a day in English and French, and books Initial Consultation, Tech Support Session and Project Scoping straight into your calendar while the caller is still on the line. You get a text with the details. One plan, $18.99 CAD a month.
Choose your business details, voice, primary language and available Canadian number before payment. Save your setup and come back to edit it whenever you need.
Already started? Return to your saved setupWhat Cedri does on a support call
The Tech & IT template starts with Initial Consultation, Tech Support Session and Project Scoping already set up as bookable services, so Cedri can take a real booking on the very first call. Add, rename or remove services in the app whenever you like.
Answers in English and French
Callers are answered in the language they speak, on the same line, with no menu to press through.
Books the job, not a message
Cedri reads your live availability and locks in a real slot before the caller hangs up.
Set up for your work from day one
Initial Consultation, Tech Support Session and Project Scoping are bookable the moment you go live, with your own hours behind them.
Texts you and the caller
A confirmation text goes out to both of you the moment a booking is made.
Something down right now reaches you right now
An IT line carries two kinds of call and one of them cannot wait as long as the other. Asked how fast you can respond, the seeded answer invites the caller to say if something is down right now, and when the call ends you get a text with their number instead of finding out at the next inbox check. Everything else, a new setup, a project, a question about ongoing support, is booked as a consultation or a scoping session. Response times belong to a plan and a contract, so the template never states one, and the only rate Cedri says out loud is one you have set against a service yourself.
Support plans are yours to describe
Asked about ongoing support, the template notes the caller’s setup and has someone follow up rather than naming terms it cannot know.
Scoping before a number
Asked for rates, the seeded answer says they depend on the service and books a consultation where the work can actually be scoped.
What callers ask, and what Cedri says
Here is some of what the Tech & IT template answers from the very first call, in Cedri's own words. Every answer is written so Cedri never states something about your business it cannot know, such as licensing, pricing or warranty terms. Edit any of them in the app.
What IT services do you provide?
Tell me what you need (support, a project, a new setup) and I’ll pass it along so the team can confirm it’s something they handle.
Do you offer ongoing support?
Support plans and their terms are confirmed by the team. Tell me about your setup and I’ll have someone follow up.
How quickly can you respond?
Response times depend on the plan and on the issue. If something is down right now, tell me and I’ll flag it as urgent so the team gets back to you as fast as possible.
What are your rates?
Rates depend on the service. The team confirms hourly or project pricing when they scope the work. I can book a consultation for you.
Cedri for other trades
Same receptionist, different script. Each page shows what Cedri books and what it says on the phone for that line of work.
Take Cedri with you.
Every call, transcript and booking. In your pocket.
The app is free on iPhone and Android
Never miss another support call.
Setup takes about five minutes. Rather hear it first? The demo line is (437) 475-4321, in English or French.
Prefer to call? Demo line: (437) 475-4321